FAQs

1. How can I contact you?

You can reach us by email at info@everfittest.com. We strive to respond to all inquiries within 24 hours.

2. Can I get a refund on my products?

Yes, we offer a 30-day refund policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your item. Please refer to our refund policy for detailed instructions on how to initiate a return. 

3. How much time do I need to wait for my order?

Usually, your order should arrive within 2-4 weeks.

4. Where are your products shipped from?

Our products are shipped from various locations depending on the item. We ensure that all shipments are processed efficiently to provide timely delivery to our customers.

5. What conditions must be met for a return?

To be eligible for a return, the item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.

6. How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, the refund will be processed to your original payment method within 10 business days.

7. What should I do if my item is defective or damaged?

If you receive a defective or damaged item, please contact us immediately upon reception so we can evaluate the issue and provide a resolution.

8. Can I exchange my product for a different item?

The fastest way to exchange a product is to return the item you have and make a separate purchase for the new item once the return is accepted.

9. Do you ship internationally?

Yes, we offer international shipping. Shipping times and costs may vary based on the destination and the items ordered.

10. What if I need to cancel my order?

If you need to cancel your order, please contact us as soon as possible. We can only cancel orders that have not yet been processed for shipment.